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Healthy and Safety

Keep yourself and others safe while traveling with us.

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Comfort On Board

Keep yourself and others safe while traveling with us.

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Environmentally-friendly

Excellent carbon footprint per driven passenger-kilometer.

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Benefit from comfortable, low-cost bus travel

Experience the Joy of Hassle-Free Journeys!

Are you tired of the stress and expense that often come with travel? Say goodbye to those worries and embrace the convenience and affordability of bus travel. Our services provide you with a truly comfortable and budget-friendly way to explore your destinations.

Imagine relaxing in spacious seats, gazing out of large windows at breathtaking landscapes, all while your skilled driver takes care of the road. With low-cost fares that won't break the bank, you can allocate more of your budget to the experiences that truly matter to you.

Whether you're planning a solo adventure, a family vacation, or a getaway with friends, our buses are designed to cater to all your needs. Stay connected with onboard amenities like free Wi-Fi, power outlets at every seat, and entertainment options to make your journey even more enjoyable.

Safety and reliability are at the heart of our services. Our experienced drivers undergo rigorous training, and our well-maintained fleet adheres to the highest standards. You can travel with confidence, knowing that your well-being is our top priority.

Say yes to stress-free travel that lets you sit back, relax, and enjoy the ride. Discover new places, make memories, and connect with fellow travelers – all while saving money. Choose bus travel for your next adventure and open the door to a world of comfortable exploration.

Gunsel Services

Your Journey, Our Priority

At Gunsel Services, we are committed to redefining your travel experience. We understand that the journey is just as important as the destination, and that's why we go above and beyond to ensure your comfort and satisfaction.

Picture yourself stepping onto one of our state-of-the-art buses. The plush seats invite you to sink in, and the well-designed interiors provide a sense of luxury that's unmatched. As the engine purrs to life, you'll know you're in for a remarkable ride.

Our team of dedicated professionals believes in service excellence. From the moment you book your ticket to the time you disembark, every aspect of your journey is meticulously crafted to exceed your expectations. Whether it's our friendly staff, modern amenities, or the punctuality that we pride ourselves on, you'll experience the Gunsel difference at every turn.

Safety is the backbone of our operations. Our buses are equipped with cutting-edge technology to ensure a secure journey, and our drivers are not only skilled but also imbued with a sense of responsibility towards your well-being.

Step onto a Gunsel bus and open the door to a world of comfort, luxury, and reliability. Your satisfaction is our reward, and we invite you to embark on a journey like no other with Gunsel Services.

Discover Ukraine via bus

Unveil the Beauty of Ukraine, One Bus Ride at a Time Get ready to embark on an unforgettable adventure through the captivating landscapes of Ukraine. Our bus journeys are designed to offer you a front-row seat to the country's stunning beauty, rich history, and vibrant culture.

As you settle into your seat, let the worries of travel melt away. Our modern buses are your gateway to a world of exploration and wonder. From the picturesque countryside to charming towns and bustling cities, you'll witness the diverse tapestry of Ukraine unfold before your eyes.

Every stop on your journey holds a new discovery. Explore architectural marvels that stand as testaments to centuries of history. Immerse yourself in local traditions, savor authentic cuisine, and interact with the warm-hearted locals who will welcome you with open arms.

Our buses are more than just vehicles; they are vessels of connection. Share stories and laughter with fellow travelers, creating memories that will last a lifetime. Whether you're an adventurer, a history enthusiast, or simply someone seeking the joy of discovery, Ukraine has something for everyone.

With comfort, affordability, and an immersive experience all rolled into one, bus travel is the ideal way to uncover the hidden gems of Ukraine. Let every mile lead you to a new adventure and every turn reveal a new facet of this enchanting land. Hop aboard and let your exploration begin!

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Frequently
asked questions

You can take a look at our picks of the most frequently asked questions or check out more on the frequently asked questions page

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The Previous Booking service is available on international flights . To do this, you need to contact +380 (93) 320-44-44 (daily from 08:00 to 20:00). Advance booking service is not available on domestic routes . You can purchase a ticket on the site.
The ticket can be purchased on the Gunsel website at the link https://gunsel.ua/ , at Gunsel ticket offices (list of offices by contact ) and partner sites
Yes, you need to send next information to help@gunsel.ua :
• statutory and registration documents of your organization/company;
• route, date and time of the trip for which tickets are required;
• last name and first name of the passenger (for international trips - in Latin , with the series and number of the passport);
• the contact phone number of the passenger or person in charge of the group.
Applications are processed on working days from 10.00 to 18.00.
Tickets with discounts are always available for certain categories of passengers*:
- children (up to 5 years old inclusive on the date of travel) -50% discount.
Gunsel also often holds promotions in which everyone can take part and purchase tickets at a special discount.
Discounted tickets are available on the official website https://gunsel.ua/ and in contact *Passengers who have used the discount must have a document confirming the right to receive the discount (birth certificate) when boarding the bus
If the ticket contains up to 3 errors in the surname and name, which do not lead to their complete change, then passengers with such a ticket can be accepted for trip without the need to correct it. If any ticket has an error in the date of departure, such tickets must be returned to the place of purchase prior to the date of departure and new ones purchased.
If the ticket was bought on the Gunsel website :
The link to the tickets is available in an SMS message* after the successful purchase of the ticket, which will be sent to the specified phone number. If after buying the ticket did not arrive by e-mail, follow the following procedure:
• check the status of the ticket payment (if the time for its issuance expires, it may not be generated and payment from the card has not been withdrawn);
• check the Spam folder and other sections of the mailbox;
• if the ticket is not in the e-mail box (including in the "Spam"/"Junk mail" folder), write a request to help@gunsel.ua .
Tickets do not come to mailboxes that are registered on yandex.ru, mail.ru and other prohibited Russian domains in accordance with the legislation of Ukraine.
*SMS messages are sent only to numbers of Ukrainian mobile operators. If the ticket was bought on another site : Please contact the support service of the service where you bought the tickets.
It is not necessary to print the ticket. Boarding on bus is allowed with a ticket in PDF format, on the screen of your phone and/or tablet.
Baggage Type Permissible Number of Units Description Dimensions Cost on Domestic Flights Cost on International Flights
Hand Luggage 1 Placed on the top luggage rack Max. 42x30x18 cm, max. 7 kg. For free For free
Hand Luggage 1 Placed in the luggage compartment Max. 80 x 50 x 30 cm, max. 25 kg. For free For free
Extra baggage 1 Dimensions no larger than the first, placed in the luggage compartment Max. 80 x 50 x 30 cm, max. 25 kg. Half the price of a full ticket Half the price of a full ticket
Special Baggage 1 Sports equipment, folded baby strollers, wheelchairs, bicycles (folded and packed) are placed in the luggage compartment Oversized baggage, the sum of the dimensions of which does not exceed 240 cm and weighs max. 30 kg. Baby stroller, wheelchair - free of charge, other - 1000 UAH. Baby stroller, wheelchair - free of charge, other - from $ 40 (in hryvnia at the commercial exchange rate on the day of the trip)
Musical Instruments 1 Packed in hard case Sizes up to 42 x 30 x 18 cm, max. 7kg. - in the luggage rack free of charge, if the dimensions are exceeded - in the luggage compartment For the price of a full ticket $ 40 (in hryvnia at the commercial exchange rate on the day of the trip)
Yes, we accept parcels for shipping. For questions about the transportation of parcels, you can contact by phone +380 (93) 320-44-44 (daily from 08:00 to 20:00).
FOR TRANSPORTATION IT IS PROHIBITED:
❌ Animals;
❌ Food;
❌ Medicines and dietary supplements;
❌ Tobacco, alcoholic and narcotic products (including electronic cigarettes);
❌ Technology and electronics;
❌ Auto parts and their elements;
❌ Brand items in packaging;
❌ Cosmetics and preparations;
❌ Flammable, poisonous and explosive substances/liquids.
Transportation of animals, birds and pets on buses is prohibited, except for guide dogs if they accompany persons with disabilities.
Gunsel buses are not equipped with toilet facilities, however, regular sanitary stops are made along the route, the place and duration of which are announced by the crew.
If the passenger left things on the bus, please call +380 (93) 327-16-02 (daily from 7:00 to 19:00).
If items have been found, they will be kept by Gunsel and will be returned to the passenger upon request.
An electronic ticket (the number ends with 20) can be returned before departure your bus on the website at the link . To return it, the passenger must enter the ticket number and the security code are indicated in the upper right corner of the ticket. If it is impossible to cancel the ticket (subject to the temporary return conditions), you must write a request to the e- mail help@gunsel.ua.
Tickets purchased from Gunsel Ticket Offices (number ends with 10/15) will be returned at the offices where they were purchased or at offices where the ticket return service is available. You can find out the list by calling +380 (93) 327-16-02 (daily from 07:00 to 19:00) or Gunsel central office +380 (44) 591-90-90 (on weekdays from 09:00 to 18:00). Tickets are returned upon presentation of the original ticket and an identity document .
Tickets purchased at the ticket offices of bus stations are returned exclusively at the ticket offices of bus stations.
Tickets purchased from partner agencies are returned exclusively through the services of partner agencies.
All types of tickets are refundable under the conditions stipulated KMU №176 and/or Gunsel passenger transportation

Find Your Next Stop

Bus services vary across Europe according to provider and destination. Travelers can expect services ranging from transit buses to comfortable coaches, short-distance connections to long-haul services, and overnight journeys on select routes. Many bus operators provide scheduled bus times that are similar or at the same time each day, making planning last-minute trips easy and making pre-booking possible to ensure there is a space on the bus. Peak and off-peak times usually are not applied to bus services in the same way as trains; however, prices can vary according to the popularity of a particular service.

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